Terms of Service

1. Acceptance of Terms

By accessing and using the website located at mobiuscarbon.com (“the Site”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you disagree with any part of the Terms, you may not access the Site or use the Services.

2. Changes to the Terms

Mobius Carbon reserves the right to modify these Terms at any time. We will notify users of any changes by posting the new Terms on this page. Changes are effective immediately upon posting.

3. Services

Mobius provides carbon intelligence and analytics services that may be accessed through our website, integrated into other platforms, or delivered directly via secure APIs or other agreed channels. Users acknowledge that certain services may rely on integrations with third-party platforms authorised by the user or their organisation. Mobius is not responsible for the accuracy or availability of third-party data but applies appropriate security and processing safeguards when integrating with such sources.

4. User Registration and Information

To access certain features of the Site or Services, you may be required to register. You agree to provide accurate, current, and complete information during the registration process and to keep your login credentials secure. You are solely responsible for all activities that occur under your account.

5. User Conduct

You agree to use the Site and Services in compliance with all applicable laws and regulations. You must not misuse the Site, access it in an unauthorised manner, or interfere with its normal functioning. Breach of these Terms may result in suspension or termination of your access.

6. Intellectual Property

All content on this Site, including text, graphics, logos, software, and images, is the property of Mobius Inc. Limited or its content suppliers and is protected by intellectual property laws. No part of the Site may be copied, reproduced, or distributed without prior written permission.

7. Data Processing on Behalf of Customers

7.1 Mobius as Data Processor

For certain services—whether delivered through the Mobius platform or via secure off-platform mechanisms—Mobius may process personal data solely on behalf of and under the instructions of its customers. In such cases, Mobius acts as a data processor, and the customer remains the data controller under applicable data protection laws.

7.2 Instructions & Customer Responsibility

Mobius processes such data in accordance with its contractual obligations and solely for the purposes defined in the customer agreement. Customers are responsible for ensuring they have a lawful basis to share personal data with Mobius and for the accuracy and lawfulness of the data shared.

7.3 Security & Subprocessors

Mobius applies appropriate technical and organisational measures to safeguard personal data. Where Mobius engages subprocessors (e.g., cloud hosting or analytics providers), it ensures that these parties are bound by contractual obligations that meet equivalent data protection standards.

7.4 Data Processing Agreement

Where required by law or by customer request, Mobius will enter into a separate Data Processing Agreement (DPA) outlining roles, responsibilities, and safeguards related to data processing.

7A. Benchmarking, Cohorts & Aggregated Insights

7A.1 Mobius as Independent Data Controller

In certain cases, Mobius may act as an independent data controller when generating benchmarking reports, cohort analytics, and aggregated performance indices.

7A.2 What We Do

Mobius may aggregate and analyse submitted or system-integrated data to produce anonymised benchmarking outputs, cohort indices (e.g., by building type, sector, or geography), and carbon performance metrics. These services may be delivered via the platform, APIs, or secure data transfers. Where necessary, Mobius may briefly process pseudonymised or hashed identifiers to enable cohort creation but does not retain personally identifiable information for these purposes.

7A.3 Lawful Basis & Privacy-by-Design

These processing activities are grounded in Mobius’s legitimate interests in service optimisation, innovation, and industry decarbonisation. Processing is subject to internal safeguards, including Data Protection Impact Assessments (DPIAs) and Legitimate Interests Assessments (LIAs). Outputs are designed to be non-identifiable using methods such as aggregation, suppression, and pseudonymisation.

7A.4 Your Rights

You have the right to object to processing based on legitimate interests. If you wish to exercise this right, please contact us at privacy@mobiuscarbon.com. We will assess your objection in accordance with applicable data protection laws and cease processing where legally required.

8. Limitation of Liability

Mobius Inc. Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses arising out of or related to your use of the Site or Services.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms or need support, please contact us at:

Email: info@mobiuscarbon.com

Postal Address:
Mobius Carbon
Suite 4, Queripel House
1 Duke of York Square
London
SW3 4LY